Refund Policy
At Admeza, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely happy with your order, our refund policy is here to help.
Eligibility for Refunds
To be eligible for a refund, the following conditions must be met:
- The item must be unused, in its original condition, and in its original packaging.
- A refund request must be initiated within 30 days of the purchase date.
- Proof of purchase (e.g., receipt or order confirmation) must be provided.
Non-Refundable Items
Certain items are non-refundable, including:
- Items marked as final sale.
- Gift cards.
- Customized or personalized products.
How to Request a Refund
To request a refund, please follow these steps:
- Contact our support team at admezaofficial@gmail.com or call us at +44 7878 784460 with your order details.
- Once your request is approved, we’ll provide you with instructions on how to return the item.
- Ship the item back to us using the return instructions provided.
Refund Processing Time
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds
If you haven’t received your refund within the expected timeframe:
- Check your bank account or payment method again.
- Contact your bank or credit card provider; it may take some time before your refund is officially posted.
- If you’ve done all of this and still have not received your refund, please contact us at admezaofficial@gmail.com.
